All Pinnacle telecom products and services are subject to terms and conditions. Most of which are available for you here.

Here you will find changes to our terms & conditions and product information. The most recent changes are:

•  Terms of Supply, and Retention of Title, Risk and Insurance

•  Installation fees

•  Payment of Charges

•  Termination of sales and/or service agreements

•  Special Terms relating to Internet Telephony Technologies

•  Special Terms relating to Broadband (ADSL) service provision

•  Service and Maintenance charges

•  Line rental and installation charges from 1 November 2016

•  Changes to Service Charges from 1st October 2018

•  Repair and protect 


In order to request a copy of our Terms & Conditions, please complete the form below.