Pinnacle Telecom (Wales) Ltd

All Pinnacle telecom products and services are subject to terms and conditions. Most of which are available for you here.

Here you will find changes to our terms & conditions and product information. The most recent changes are:

•  Terms of Supply, and Retention of Title, Risk and Insurance

•  Installation fees

•  Payment of Charges

•  Termination of sales and/or service agreements

•  Special Terms relating to Internet Telephony Technologies

•  Special Terms relating to Broadband (ADSL) service provision

•  Service and Maintenance charges

•  Line rental and installation charges from 1 November 2016

•  Changes to Service Charges from 1st October 2018

•  Repair and protect 


In order to request a copy of our Terms & Conditions, please complete the form below.