Pinnacle Telecom (Wales) Ltd

Telemarketing Executive

Pinnacle Telecom are recruiting for a Telemarketing Executive to join our existing business development team based in St.Mellons, Cardiff.

We are happy to consider flexible working for the right candidate.

Pinnacle Telecom is a well-established communications provider delivering market leading solutions, including Telephone Systems, Business Mobiles, Landline Services and high-speed Internet.

You will be responsible for generating new business opportunities, building partnerships, establishing customer interest and gathering market information.

The successful candidate must be tenacious, creative, driven, motivated and hard-working. It is vital you are proactive and able to communicate with people at all levels.

Personal profile

•  Confident telephone manner
•  Experience of succeeding in a target driven environment
•  Good organisational skills, motivated, and a self-starter
•  Well presented with a positive, proactive and professional approach
•  IT literate

Key responsibilities 

•  To produce high quality leads, working as a team alongside Account Managers towards agreed set targets and profitability goals
•  Building rapport with clients and partners over the phone and face to face
•  Selling the benefits of our portfolio of products to potential clients
•  Working as part of a friendly and supportive team
•  Achieving agreed daily, weekly, and monthly targets
•  Accurately entering and updating customer information in the company CRM
•  Using your initiative to identify and follow up on opportunities with companies not already on the database
•  Working closely with the marketing team to develop campaigns
•  Sharing and implementing best practice ideas