Pinnacle Telecom (Wales) Ltd

Hospitality Communications Solutions

Proudly brought to you by Pinnacle Telecom

Guests are engaging with your hospitality business more than ever before.
How guests view and review your service is of utmost importance.

 Scalable, reliable communications are needed to provide the best customer experience to guests, while streamlining your operations.


Internet Access

Guest WiFi

How our solution will benefit your business.

Increase Service Levels

Cater to corporate

Cost Effective

Impress Guests With The Right Hotel Telephone Systems

At Pinnacle Telecom we provide a range of suitable hotel telephone systems/ solutions which can:

✓ Implement automatic routing options for most important calls
✓ Transfer mobile as well as direct-dial and voicemail settings
✓ Functions teams work more effectively, with increased mobility
✓ Create a lasting first impression with your clients
✓ Provide the best level of customer service

Give Yourself The Edge With The Best Hotel Phone Systems

✓ Integrated into front of house
✓ Increase the number of corporate bookings
✓ More event booking and easier management of events
✓ An increased number of  impulsed bookings
✓ More efficient system reporting
✓ Ability to increase roaming access
✓ Incorporated wake-up call bookings systems
✓ Improve your attention to detail

Guest WiFi

Pinnacle provide WiFi solutions to allow your hospitality business the ability to offer high-speed wireless internet access – whether it’s in a designated zone of your property or full coverage, Pinnacle has the right solution for you.

What are the benefits of Guest WiFi?

An Effective Marketing Tool
Keep in contact with your visitors & increase revenue by c
apturing valuable customer data for marketing purposes for example: Special offers, discounts, lunch menu’s & more
Professional Image 
Create a fully branded portal to match your branding guidelines.
Welcome your returning guests by name when they sign back in and bid them farewell when they sign out add your TripAdvisor profile to encourage feedback on there stay.
Get Social
Increase your social following across all platforms, another great way to market to your clients.
Go Corporate
Businesses/Organisations often hold off-site meetings, WiFi can be essential in this situation to allow access to remote documents.

Grant visitors with WiFi access

Visitors log in to guest WiFi through the captive portal, using the login type of your choice.

Get guest WiFi data and insight

Visitors get Internet access and provide you with their personal data in return.

Run targeted marketing campaigns

Analyze user data to get to know your customers and create targeted marketing campaigns.

Send us a message

Whether you would like to learn more about our products and services, arrange a demonstration or talk to one of our highly trained staff about how Pinnacle Telecom can revolutionise the way your business communicates, please fill in the form below and we will get in touch with you.

Call us

Cardiff: 029 2036 5200
Bristol: 011 7244 8188

Email us

Visit us

Fairway House, Links Business Park, St. Mellons, Cardiff, CF3 0LT​