Pinnacle Telecom (Wales) Ltd

Welcome to Pinnacle Telecom

Pinnacle Telecom has established a superb heritage with over 30 years of expertise in delivering effective communications solutions to our clients. We provide a wide range of voice and data services including telephone systems, cloud applications, business mobile solutions and super fast internet access. Our partnerships with industry leading  suppliers combined with our award winning service support has positioned Pinnacle Telecom as one of the most successful telecommunications providers in the UK.

hosted phone systems

on premise phone systems

call recording

business mobile Phones

internet access

phone system maintenance

SIP, Lines & calls

Pinnacle in numbers

Mobile Connections
Connected users
Years in our sector

What do our customers say?

We have dealt with Pinnacle Telecom over the past 10 years and can thoroughly recommend them for telecom and broadband services. From their engineers through to their accounts department we have found them to be professional, friendly and reliable. An excellent firm to do business with and a credit to their industry.

Pinnacle Telecom have provided us with an outstanding service for more than 10 years. We have been very satisfied with the services provided by their Technical Support, Sales and Management teams. They have always efficiently and quickly responded to any queries or issues raised, and we would recommend Pinnacle Telecom without hesitation.

My company has been lucky enough to have had the support from Pinnacle for over 15 years. From the initial contact to quote us for a phone system right through to installation and training, has been a no hassle experience. Upgrades and maintenance agreements have always been explained thoroughly. We have an account manager who makes sure we are not paying more than we should be at regular times during each contract period. In my opinion Dean (the MD) goes above and beyond for us, always answers me and follows up to make sure one of his team have been in touch. I have no hesitation in recommending Pinnacle for all Telecom needs.

After struggling with my single phone system and my Business growing rapidly, I needed to implement a phone system to cope with the traffic. I was highly recommended Pinnacle Telecom by a client and was impressed at their quick response to my enquiry. After speaking with Pinnacle, I was surprised to find out how behind I was with the technical side of my Business and their advice was very helpful. We now have a very active and user friendly phone system in the office that enables me to transfer calls when the office is vacant. I cannot recommend them enough.

Me and the Company I am employed by have worked with Pinnacle Telecom for nearly 4 Years now and we have always found them to be fantastic.
The Service they have provided to us and our customers has never been less than exemplary.
I've worked closely with their staff in multiple departments and they've all been wonderful.


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