Pinnacle Hosted

A complete business communications service

Pinnacle Hosted Telephony

Pinnacle Hosted is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.
The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team. For administrators, you can quickly configure the system according to your organisation’s changing requirements, while your employees can manage calls easily and effectively.

With only a minimal capital outlay required, a reliable and proven service, and a jargon free approach to telephony and communications, Pinnacle Hosted is suitable for any sized business looking to improve their productivity and image.

Features you can easily control

Pinnacle Hosted comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

Empower your staff with ‘one number anywhere’

Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

No hidden costs

As the solution is hosted on your behalf, you only pay for what you need on a simple per seat basis. As you are not buying a PBX, there is no major hardware investment and there are no financing costs to consider.

Lower call costs

All the cost benefits of IP Telephony including free site-to-site calls (even across international boundaries) and cheaper call rates. If you use Pinnacle Hosted together with our mobile services you benefit from incredibly competitive rates for calls between your fixed and mobile devices.

Enables flexible working

Pinnacle Hosted helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.

Number choice

You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!

A business continuity solution

Unexpected events such as snow, floods or strikes won’t disrupt your business. Because Pinnacle Hosted sits in the “cloud”, the service provides business continuity features that allow your organisation to carry on making and taking calls.

One provider

Pinnacle hosted enables you to unify your telecoms in a more streamlined, easy to manage estate. Giving you a single point of contact and saving you time.